Principles for processing personal data on the website „https://perfectbot.ai/” („Website”)
When you, as an individual, contact us or use our services, whether on your own behalf or on behalf of another person (e.g. our customer, supplier, etc.), or when we have received your personal data from other sources (e.g. from publicly available industry websites or when your data has been disclosed to us as contact details for the performance of contracts) we start to process your personal data. We handle all information about you responsibly and in accordance with the law – in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (further: the „GDPR”).
The following information is intended to explain who we are, how we obtain information and what we do with that information in our business, sales, marketing and contact relationship with you. If anything is not clear to you or if you have any concerns, please contact us.
The Controller of your personal data is PerfectBot Sp. z o.o. with its registered seat in Warsaw, 44a Domaniewska Street, 02-672 Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw, XIII Commercial Division of the National Court Register under the KRS number: 0000877033 [„PerfectBot”].
You can contact us via the contact e-mail address: hello@perfectbot.ai
We have also appointed a Data Protection Inspector in PerfectBot. Direct contact to Inspector: iod@perfectbot.ai
Personal Data – all information we process about you. This includes your name, surname, e-mail, telephone.
Processing – all the activities we perform on your personal data. These include collecting, storing, updating, sending you messages,
User – a person who has filled in a form and, in the case of entries concerning cookies, a person who uses the Controller’s Website,
The scope of the data we process depends on what information you give us and the form of contact you choose to have with us and what information is necessary in connection with our relationship – this primarily includes the content of our correspondence/communications. These include in particular:
We therefore obtain the above information directly from you.
We process this information for the purpose of answering your inquiries, improving our communication, and marketing our services.
The legal basis for processing your personal data depends on the context of the communication.
The personal data you provide is not subject to automated decision-making or profiling.
Providing your personal data is voluntary, however it is necessary in order to respond to your inquiry, to conduct correspondence or to conclude a contract for the provision of services.
We will process the personal data you provide only within the European Economic Area. We transfer personal data outside the EEA only when necessary and with an adequate level of protection, primarily by:
We always inform you of our intention to transfer personal data outside the EEA at the stage of collection.
If you enter into a contract with us for the use of our services from our services that we provide in accordance with the PerfectBot Terms of Service, we may use entities outside the European Economic Area, which we will inform you of in the data processing entrustment agreement you enter into with us.
Data processed on the basis of our legitimate interest will be processed until you object or the purpose for which it was processed has been fulfilled.
We store data collected solely in connection with your current contact, if you are not our contractor, for a period ranging from a few weeks (certain cookies) to a maximum of 2 years (more detailed inquiries and conversations that may be relevant to our contact in the future), depending on the category of the individual information.
We process data related to the provision of services under a contract for the duration of the contract, until the termination of the contract and the statute of limitations for claims that may arise therefrom.
We process data processed solely on the basis of your consent until you withdraw your consent, if any, or until the purpose for which consent was given has been fulfilled.
Your personal information can only be accessed by:
All of these entities have access to only the information they need to perform specific actions.
Right of access to personal data
You can always request access to your personal data to see what data we process about you and get detailed information about you.
In order to streamline the process of providing information, requests for access to personal data should be sent to the following e-mail address: iod@perfectbot.ai, with „data access – the GDPR” in the subject line.
Right of rectification of personal data
If, in your opinion, information about you is inaccurate or incomplete, you have the right to request that we correct such information that you believe is inaccurate or incomplete in scope.
To facilitate the process of rectification of information, requests for rectification or supplementation should be sent to the following e-mail address: iod@perfectbot.ai, with „data rectification – the GDPR” in the subject line.
The right to the erasure of personal data
In certain situations, the GDPR grants you the so-called right to be forgotten. Circumstances that justify you making such a request include:
To facilitate the deletion process, please send deletion requests to the following e-mail address: iod@perfectbot.ai, with „data deletion – the GDPR” in the subject line.
Right to restrict processing
You may request that we restrict the processing of your personal data where:
Successful submission of a request for restriction of processing will result in the restriction of the actions undertaken by us on the data you have specified and for the specified processing operations/purposes to the minimum necessary – essentially to storage only.
To facilitate the process of restricting the processing of your information, please send your restriction requests to the following e-mail address: iod@perfectbot.ai, with „restriction of data processing – the GDPR” in the subject line.
Right to object
You have the right to object at any time to the processing of your data for direct marketing purposes, including profiling, if the processing is based on the legitimate interest of the Controller.
In addition, you have the right to object at any time to the processing of your data on grounds relating to your particular situation in cases where the legal basis for the processing is the legitimate interest of the Controller. Please note, however, that where, despite your objection, we conclude that there are compelling legitimate grounds for processing overriding your interests, rights and freedoms, or grounds for establishing, asserting or defending claims, we will continue to process your objected data. If you do not agree with this assessment of the situation, you can exercise your right to lodge a complaint with a supervisory authority (more information below).
To facilitate the handling of objections, please direct them to the following e-mail address: iod@perfectbot.ai, with „objection – the GDPR” in the subject line.
Right to withdraw consent
If we process your data on the basis of your consent, you have the right to withdraw your consent at any time by sending an e-mail to: iod@perfectbot.ai , writing „withdrawal of consent – the GDPR” in the subject line. The withdrawal of consent to the processing of personal data does not affect the lawfulness of the processing carried out before its withdrawal.
Right to data portability
You have the right to receive, in a structured, commonly used format, personal data concerning you. You also have the right to request that this data be sent to another controller, provided that this is technically possible.
The right to data portability does not apply in situations where we process your personal data on the basis of our legitimate interest (Art. 6(1)(f) of the GDPR).
Right to lodge a complaint with a supervisory authority
In relation to our acting as a controller of your personal data, you have the right to lodge a complaint with the supervisory authority, i.e. the President of the Office for Personal Data Protection.
A „cookie” is a small piece of text information sent by a server and stored on your device (in the memory of your computer, phone, tablet or other device you use to connect to our sites). It stores information that we may need to adapt to the way you use our website and to gather statistical information.
During your visit to our website, we have the ability to collect data about your ISP’s domain name, browser type, operating system type, IP address, the web pages you visit, items you download, and usage data or information about the location of the device you are using.
We assure you that all information received in this way, is used by us only for the purposes indicated in this policy and is in no way harmful to you or the device you are using, as it does not make any configuration changes to it.
You can, of course, change the way you use cookies, including blocking them completely or deleting them using your web browser or the configuration of the service. However, you must remember that this type of operation may prevent or significantly hinder the proper functioning of our website, for example by significantly slowing it down, so we recommend that you do not disable their use in your browser.
Cookies used on the website:
You can, of course, change the way you use cookies, including blocking them completely or deleting them using your web browser or the configuration of the service. However, you must remember that this type of operation may prevent or significantly hinder the proper functioning of our website, for example by significantly slowing it down, so we recommend that you do not disable their use in your browser.
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