Gorgias is a great helpdesk solution for DTC brands, but the real magic ✨ happens when you integrate PerfectBot.
PerfectBot understands order status, return or cancellation inquiries guiding customers to the Gorgias Self-Service Widget Portal.
What Our Customers Say
First response time
7s
We are really happy
with the performance
of the Alice Bot.
Anna Keegan
Senior Retention Marketing Manager
Human CSAT achieved
The customers are happier as they can get an instant response. We’re a lot more efficient on our backend.
Rory McLaughlan
Founder
AI Resolution rate
65%
Efficient, responsive, and always ready to help – PerfectBot is a game-changer for customer support!
Isabelle Suter
Digital Brand Manager
Off-hours replies
53%
We would definitely
like to move forward
with PerfectBot.
Kerry Marshall
Consumer Experience Coordinator
Feedback from end customers after chatting with PerfectBot
Michelle
Andrew
Chequita
Steven
Sharlee
Trusted by dozens online stores using Gorgias Helpdesk
Want to try PerfectBot trained on your own content?
AI chatbot for Gorgias