PerfectBot, a company from the K2 Group, has just acquired two investors and 2.52 million PLN for further development of a next-generation chatbot that automates e-commerce customer service.

E-commerce stores are more and more willing to use a chatbot to automate customer service. At the same time, almost all of them agree that they are not reliably measuring its effectiveness.

PerfectBot properly handles 200 of the most common customer problems.