Chat with us, powered by LiveChat PerfectBot vs chatbots | PerfectBot for eCommerce

AI Chatbot for Fashion, Beauty, Sports

250+ ready-to-use automated responses tailored to eCommerce categories


Genesys

ChatGPT for eCommerce BETA

Automate eCommerce customer service with ChatGPT


Gorgias

PerfectBot vs Chatbots

Previously, you had to use either a dumb, rule-based chatbot
or invest a lot to build an effective AI Chatbot.
PerfectBot is changing this.

vs

PerfectBot

Higher automation rate.
Lower costs and less time to set up.

Most Chatbots
withoutwith extra paid bot building services

A "dumb" chatbot that can’t understand most common questions.

50%
automation
rate
3 days
199 USD
Results
Chatbot costs
5%automation
rate
3 days
199 USD
Results
Chatbot costs

PerfectBot vs Chatbots

PerfectBot

Build an AI Chatbot from ready-to-use automations
specific to your eCommerce category

  • An AI-trained to answer 250 most popular questions
  • Optimal, ready-to-use conversation flows
  • 250 template answers
  • A natual language understanding engine from Google

Most Chatbots

Costly and time-consuming
to build from scratch

wrong
Standard chatbot
wrong
  • Time-consuming AI training.
  • Complicated flow building.
  • Necessary to write chatbot answers from scratch.
  • Poor natural language understanding.

PerfectBot

Helps your customers
with real-life questions

Most Chatbots

Can’t understand most questions,
forces customers to search for answers

wrong
Standard chatbot
wrong

PerfectBot

Use premium chat software LiveChat
in one-click integration

Most Chatbots

Poor built-in chat software
or costly integrations.

wrong
Standard chatbot
wrong

PerfectBot

The highest, most reliable automation rate

Correctly resolved by bot

2813

67%

Cooperated with an agent

360

9%

Transferred to an agent

261

6%

Unresolved

746

18%

Most Chatbots

Incorrectly assumes that all non-transferred chats
are effectively resolved.

wrong

Unknown

the true resolution rate
of customer service automation

wrong

Like to test it live now?

LAUNCH DEMO NOW GET 1-MONTH FREE TRIAL

chats automated for eCommerce brands

The implementation of the second generation chatbot was a key step to adjust LPP customer service to booming online sales.

Chatbot with the human-handover is the most effective
and at the same time the easiest available contact channel.

Dawid Telepski

head of contact center

60 000

conversations monthly

70%

requests resolved correctly without human help

Chatbot helped our Contact Center to cope with traffic,
which raised after closure of IKEA stores due to an epidemic.

Thanks to it, we answer many questions of our clients 24/7,
with no waiting.

Marcin Liszewski

business leader

150 000

conversations monthly

50%

requests resolved correctly without human help

Language: EN | PL

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