Chat with us, powered by LiveChat Resources | PerfectBot for eCommerce

Blog. No B.S.


Chatbot metrics: How to (Reliably) Measure a Chatbot’s Effectiveness?

Chatbot metrics: How to (Reliably) Measure a Chatbot’s Effectiveness?

Big promises were attached to chatbots. They were to relieve overloaded customer service offices and provide faster service. However, despite high hopes, many chatbots are more likely to frustrate than help, and their effectiveness is usually unknown.

Read more ->
Online stores increasingly use chatbots, but do not measure their effectiveness

Online stores increasingly use chatbots, but do not measure their effectiveness

It turns out that 39% of online stores do not measure their chatbot’s effectiveness at all.

Read more ->
We’re launching the PerfectBot to automate customer service in Fashion Ecommerce

We’re launching the PerfectBot to automate customer service in Fashion Ecommerce

PerfectBot properly handles 200 of the most common customer problems.

Read more ->

Automate resolution of the 200 most common questions

tailored Chatbot

Chatbot tailored for
customer service in Fashion

The highest resolution rate

The highest
resolution rate

Ready in 2 weeks

Ready
in 2 weeks

Language: EN | PL

Request a Demo

fb in