Add-on for 
Reviews: 4.8 
Hundreds of DTC brands use PerfectBot to automate over 60% of tickets,
keeping costs low and customers satisfied.
Trusted by 100s of Shopify stores of all sizes
Want to try PerfectBot with
your own content?
Submit your online store URL to receive a custom demo. PerfectBot will study your content to learn your brand's voice and policies. Then, using the latest AI technology, it instantly answers Gorgias chats and emails, 24/7.
#1 AI AGENT FOR GORGIAS
Deliver automated, yet human-like
conversational support
PerfectBot gives trustworthy AI answers based on your content,
so you can resolve most of the customers questions instantly.
”Efficient, responsive and always ready to help.
PerfectBot is a game-changer for customer support.”
Isabelle Suter
Digital Brand Manager
Automation Rate
65%
SIMPLE SETUP
Train AI from multiple sources
It's not just your Help Center. To understand your business, PerfectBot digs into
your past customer tickets, Shopify product details, policies, and even your blog.
Help Center
PerfectBot studies your Help Center to learn your policies.
Tickets
To improve performance and learn your brand's voice, PerfectBot also learns from past Gorgias tickets.
Products
Your support content is just a starting point. PerfectBot will also digest product content from your Shopify store.
Blogs
PerfectBot can also read your blogs to learn how to help your customers better.
EASY OPTIMIZATION
Easily improve the AI performance
with Gorgias Internal Notes
Monitor PerfectBot’s conversations in Gorgias tickets. If you find a ticket where AI bot
could do better, simply request an update through Gorgias Internal Note.
Optimize AI with Gorgias Internal Notes
Train your AI agent just as you would train a human agent.
Built-in Gorgias Widget
You can modify the AI's response, use the agent's reply for training, or customize handovers directly in the Gorgias app.
”PerfectBot has really been a great addition to the team and the stats can prove it.
We've been very happy with the support and outcome!”
Anna Keegan Serran
Senior Retention Marketing Manager
Resolution rate
60%
NATIVE GORGIAS ADD-ON
Your Agents will love to cooperate
with PerfectBot in Gorgias
PerfectBot works natively with Gorgias help desk to create a seamless experience for your agents and customers.
It works with Gorgias inbox, ticketing, chat widget, statistics, order management, and more.
Monitor PerfectBot in Gorgias
Use your Gorgias to monitor PerfectBot's responses. You can view chatbot's conversations by resolution state – resolved or routed to team.
Smart handover scenarios
PerfectBot reassigns complex problems to your human support team. The entire conversation is held in the Gorgias widget.
Fully customizable
Customize Bot name, avatar, greetings, and handover scenarios.
SMART AUTOMATION
Boost Gorgias automation features
Gorgias is a great helpdesk solution for DTC brands, but the real magic ✨ happens when you integrate PerfectBot.
Cooperates with Order Management
PerfectBot understands order status, return or cancellation inquiries, guiding customers to the Gorgias Self-Service Widget Portal.
Replaces basic automations features
Your clients can ask questions in natural language instead of choosing from a list of predefined options.
”PerfectBot took over 50% of the workload off the team. Highly recommend.”
Jennifer Bomford
Director
Response time
7s
HAPPIER CUSTOMERS AND AGENTS
Automate 60% of tickets without
compromising your CSAT score
PerfectBot resolves 50-70% of customer issues and lets your human agents focus on high-value conversations.
Handle spikes in traffic
Your agents after holidays or weekends can focus on current issues instead of digging through old tickets.
Cut response times
Start replying in seconds instead of hours or days.
Offer 24/7 service
Half of your customers want to chat when you are not available. Let them do so.
Start with a 30-day free trial,
then just $99/month
Get PerfectBot at a fraction of the cost of Gorgias AI Agent.
VIEW PRICINGPerfectBot vs Gorgias AI Agent
All plans All plans
All essential features
Works inside Gorgias
Learns from your content
Talks like a human
Maximum accuracy
Languages
Try PerfectBot now with your own help center
The smartest AI Agent for Gorgias
Works in Gorgias app 
Instant AI resolutions 
Accurate and 
Context 
Satisfying 
Monitor PerfectBot 
