What Our Customers Say


First response time

7s

We are really happy
with the performance
of the Alice Bot.


Anna Keegan

Senior Retention Marketing Manager

Human CSAT achieved

The customers are happier as they can get an instant response. We’re a lot more efficient on our backend.


Rory McLaughlan

Founder

AI Resolution rate

65%

Efficient, responsive, and always ready to help – PerfectBot is a game-changer for customer support!


Isabelle Suter

Digital Brand Manager

Off-hours replies

53%

We would definitely
like to move forward
with PerfectBot.


Kerry Marshall

Consumer Experience Coordinator

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Feedback from end customers after chatting with PerfectBot

Michelle

* * * * *
“The response was extremely fast and very courteous. A wonderful experience compared to a lot of other places that take forever to get back to you.”

Andrew

* * * * *
“Very helpful, explained everything perfectly so it was easy to understand.”

Chequita

* * * * *
“Very helpful and very fast response.”

Steven

* * * * *
“Excellent customer services.”

Sharlee

* * * * *
“Was good. Asked a question and got an answer pretty much straight away.”

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