Client
Channels
Client
We launched a second-generation chatbot for IKEA to help reduce the load on the IKEA hotline during times of increased interest in online shopping.
conversations
monthly
requests resolved
without human intervention
Client
Channels
Client
By providing frontline support to customers, PerfectBot was able to reduce one-third of all queries received by x-kom’s Contact Center, correctly solving 93% of tickets.
reduction of all queries sent to agents
of conversations with the assistance of the chatbot were handled correctly
Client
Channels
Client
The chatbot available on the help pages of the Reserved, Cropp, House, Mohito and Sinsay brands is already solving 70% of all cases correctly.
conversations
monthly
requests resolved
without human intervention
Chatbot designed for
ecommerce customer service
Maximum
accuracy
Ready
in 1 day
