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TEST AI-POWERED AUTOMATED RESPONSES FOR Fashion Beauty Sports

Customers

Client

Electronics retailer x-kom implements an AI chatbot solution

Channels

www

Integrations

Genesys

Client

Electronics retailer x-kom implements an AI chatbot solution

By providing frontline support to customers, PerfectBot was able to reduce one-third of all queries received by x-kom’s Contact Center, correctly solving 93% of tickets.

30%

reduction of all queries sent to agents

93%

of conversations with the assistance of the chatbot were handled correctly

Read the case study

Client

LPP has introduced a second generation chatbot for customer service

Channels

www messenger

Integrations

Genesys

Client

LPP has introduced a second generation chatbot for customer service

The chatbot available on the help pages of the Reserved, Cropp, House, Mohito and Sinsay brands is already solving 70% of all cases correctly.

60,000

conversations
monthly

70%

requests resolved
without human intervention

Read the case study

Client

IKEA. The first second-generation chatbot.

Channels

www messenger

Integrations

Genesys

Client

IKEA. The first second-generation chatbot.

We launched a second-generation chatbot for IKEA to help reduce the load on the IKEA hotline during times of increased interest in online shopping.

150,000

conversations
monthly

50%

requests resolved
without human intervention

Read the case study

PerfectBot automated 6 milion conversations for

Automate resolution of the 200 most common questions

Tailored chatbot

Chatbot tailored for
customer service in Fashion

The highest resolution rate

The highest
resolution rate

Ready in 2 weeks

Ready
in 2 weeks

Language: EN | PL

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