PerfectBot understands most customer questions. That's why it truly makes a difference in a contact center.
PerfectBot automated
conversations in Fashion customer service
Partners
POWERED BY
We have been building
human-like chatbots
Until 2020,
we were known as
Our mother company is listed on
the Warsaw Stock Exchange
Łukasz Lewandowski
Founder, CEO
Mikołaj Machowczyk
Founder, CTO
Maciej Maliszewski
Founder, Head of Conversation Design
Our ambition is to create chatbots that provide perfect answers and do not frustrate users.
We read a statistically significant conversation sample and evaluate whether the chatbot properly handled the client's problem. Human evaluation is the only reliable method.
Chat does not have to be just an additional point of contact but rather the main customer service channel, just as in LPP or IKEA.
Projects that define
the market benchmark
Small team
atmosphere
Large company
stability