PerfectBot understand most of the customer's questions, that’s why it truly helps in the Contact Center.
conversations in Fashion customer service
We have been building
we were known as
Our mother company is listed on
the Warsaw Stock Exchange
Founder, Head of Conversation Design
Our ambition is to create chatbots that provide the most perfect answers and do not frustrate users.
We will read a statistically significant conversation sample and evaluate if the chatbot properly handled the client's problem. Human evaluation is the only reliable method.
Chat does not have to be just an additional point of contact, but it can become the main customer service channel, just like in LPP or IKEA.