PerfectBot understands most customer questions. That's why it truly makes a difference in a contact center.
conversations in Fashion customer service
We have been building
we were known as
Our mother company is listed on
the Warsaw Stock Exchange
Founder, Head of Conversation Design
Our ambition is to create chatbots that provide perfect answers and do not frustrate users.
We read a statistically significant conversation sample and evaluate whether the chatbot properly handled the client's problem. Human evaluation is the only reliable method.
Chat does not have to be just an additional point of contact but rather the main customer service channel, just as in LPP or IKEA.
AI chatbot for Gorgias