About Us

We create the most human-like chatbots

PerfectBot understands most customer questions. That's why it truly makes a difference in a contact center.

PerfectBot automated

conversations in Fashion customer service



We have been building
human-like chatbots

since 2016

Until 2020,
we were known as

Our mother company is listed on
the Warsaw Stock Exchange

AI made by Humans

Łukasz Lewandowski

Łukasz Lewandowski

Founder, CEO

Mikołaj Machowczyk

Mikołaj Machowczyk

Founder, CTO

Maciej Maliszewski

Maciej Maliszewski

Founder, Head of Conversation Design

Our beliefs:

1. Chatbots can be smart.

Our ambition is to create chatbots that provide perfect answers and do not frustrate users.


2. Chatbot automation can be measured in a reliable way.

We read a statistically significant conversation sample and evaluate whether the chatbot properly handled the client's problem. Human evaluation is the only reliable method.

Built for LiveChat

3. Chatbots can structurally improve customer service.

Chat does not have to be just an additional point of contact but rather the main customer service channel, just as in LPP or IKEA.

Demo Perfectbot

Our Office

Office PerfectBot
PerfectBot Sp. z o.o.

Domaniewska 44a
Platinium 5 building
02-672 Warsaw Poland

Find on the map

They wrote about us

Business Insider Puls Biznesu Wyborcza.biz Money dlaHandlu

Would you like to join our team?

market benchmark

Projects that define
the market benchmark

Small team

Small team

large company

Large company

fb in x