PerfectBot understand most of the customer's questions, that’s why it truly helps in the Contact Center.
PerfectBot automated
conversations in Fashion customer service
Partners
We have been building
human-like chatbots
Until 2020,
we were known as
Our mother company is listed on
the Warsaw Stock Exchange
Łukasz Lewandowski
Founder, CEO
Artur Kończyński
Founder, COO
Mikołaj Machowczyk
Founder, CTO
Maciej Maliszewski
Founder, Head of Conversation Design
Judyta Grzyb
Chatbot Designer
Natalia Struzik
Chatbot Designer
Our ambition is to create chatbots that provide the most perfect answers and do not frustrate users.
We will read a statistically significant conversation sample and evaluate if the chatbot properly handled the client's problem. Human evaluation is the only reliable method.
Chat does not have to be just an additional point of contact, but it can become the main customer service channel, just like in LPP or IKEA.
Projects that define
the market benchmark
Small team
atmosphere
The large company
stability
Language: EN | PL