Fashion Online Store
How can we help?
PerfectBot
A human-like AI chatbot that learns from your help center to instantly resolve tickets and free up your team.
Try PerfectBot now with your own help center
Submit your online store URL to receive a custom demo. PerfectBot will study your help center to learn your brand's voice and policies. Then, using GPT, it immediately answers chats 24/7.
Four features that make PerfectBot the ultimate AI bot for ecommerce
1. Learning from Your Content and Tickets
Help Center
PerfectBot GPT studies your help center to learn your policies. Then, using GPT, it immediately answers chats 24/7.
Tickets
To improve performance and learn your brand's voice, PerfectBot also learns from past Gorgias tickets.
Best Practices
Your help center is just a starting point. We help you to enrich it with “best practice” content to optimize your AI chatbot.
2. Seamless Integration with Gorgias
You can easily plug PerfectBot into Gorgias. It handles conversations in Gorgias chatbox as the always-on agent.
Supervise AI bot
Use your Gorgias software to handle complex cases and monitor PerfectBot's responses. Maintain your existing support workflow.
More on Gorgias integration
Supervise AI bot
Supervise conversations in LiveChat Archive. Browse and filter conversations by date, topic or ratings
More on LiveChat integration
Seamless human handoff
PerfectBot reassigns more complex questions to your human support team. The entire conversation is held in Gorgias widget.
More on Gorgias integration
Seamless human handoff
PerfectBot reassigns more complex questions to your human support team. The entire conversation is held in LiveChat widget.
More on LiveChat integration
3. Streamlining Support Workload
Works with
PerfectBot resolves 50-70% of customer issues and lets your human agents focus on high-value chats.
Handle spikes in traffic
Your agents after holidays or weekends can focus on current issues instead of digging through old tickets.
Cut response times
Start replying in seconds instead of hours or days.
Offer 24/7 service
Half of your customers want to chat when you are not available. Let them do so.
4. Trustworthy AI bot
Works with
Only accurate answers
PerfectBot provides trustworthy answers based on your support knowledge base, avoiding misleading or off-brand responses.
We also monitor the conversations and manually optimize the answers to maximize accuracy and reduce "hallucinations".
We will help you every step of the way to guarantee a successful launch.
Why not try it now?
Try for Your Store9,000,000+ chats automated for top eCommerce brands.
The implementation of the second generation chatbot was a key step to adjust LPP customer service to booming online sales.
Chatbot with the human-handover is the most effective
and at the same time the easiest available contact channel.
David Telepski
head of contact center
60 000
conversations monthly
70%
requests resolved correctly without human help
Chatbot helped our Contact Center to cope with traffic,
which raised after closure of IKEA stores due to an epidemic.
Thanks to it, we answer many questions of our clients 24/7, with no waiting.
Martin Liszewski
business leader
150 000
conversations monthly
50%
requests resolved correctly without human help
Try PerfectBot now with your own help center
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