Add-on for Gorgias

Looking for the smartest AI chatbot
for your Shopify store?

Combine power of top apps - PerfectBot and Gorgias Helpdesk to offer the best
conversational experience for your customers.

#1 Helpdesk for Shopify
#1 AI Chatbot for Shopify
works inside Gorgias

Trusted by 100s of Shopify stores of all sizes

Deliver automated, yet human-like
conversational support

PerfectBot gives trustworthy AI answers based on your content,
so you can resolve most of the customers questions instantly.

Natural language
Accurate and
trustworthy answers

Train AI from multiple sources

PerfectBot studies your support content, tickets data and products to learn your policies.
Then, using GPT, it immediately answers Gorgias chats, 24/7.

”Efficient, responsive and always ready to help.
PerfectBot is a game-changer for customer support.”

Isabelle Suter
Digital Brand Manager

Automation Rate

Your Agents will love to cooperate
with PerfectBot in Gorgias helpdesk

PerfectBot works natively with Gorgias help desk to create a seamless experience for your agents and customers.
It works with Gorgias inbox, ticketing, chat widget, statistics, order management, and more.

Chatbot activity
tags and notes
Smart handover

Monitor PerfectBot in Gorgias

Use your Gorgias to monitor PerfectBot's responses. You can view chatbot's conversations by resolution state – resolved or routed to team.

Smart handover scenarios

PerfectBot reassigns complex problems to your human support team. The entire conversation is held in the Gorgias widget.

Fully customizable

Customize Bot name, avatar, greetings, and handover scenarios.

Why choose Gorgias helpdesk

Gorgias is considered the number one customer service app for Shopify due to its deep integration,
which offers real-time access to order and customer data.

632 reviews on Shopify App Store
14,245 merchants
on the #1 Shopify helpdesk
All Shopify information
at hand
Personalize customer
Seamless integration
with Shopify
Order management
inside helpdesk

”PerfectBot has really been a great addition to the team and the stats can prove it.
We've been very happy with the support and outcome!”

Anna Keegan Serran
Senior Retention Marketing Manager

Resolution rate

Automate 60% of tickets without
compromising your CSAT score

PerfectBot resolves 50-70% of customer issues and lets your human agents focus on high-value chats.

5 stars from Zachary

”Actually, loved the Chatbot - it managed to answer both questions I have had. The AI must be getting good.”

5 stars from Sharlee

“Was good. Asked a question and got an answer pretty much straight away.”

5 stars from Steven

“Excellent customer services.”

5 stars from Chequita

“Very helpful and very fast response.”

5 stars from Andrew

“Very helpful, explained everything perfectly so it was easy to understand.”

5 stars from Michelle

”The response was extremely fast and very courteous. A wonderful experience compared to a lot of other places that take forever to get back to you.”

* Actual feedback from end-users after chatting with PerfectBot

Handle spikes in traffic

Your agents after holidays or weekends can focus on current issues instead of digging through old tickets.

Cut response times

Start replying in seconds instead of hours or days.

Offer 24/7 service

Half of your customers want to chat when you are not available. Let them do so.

Start with a 30-day free trial,
then just $99/month

PerfectBot is an add-on to Gorgias, #1 Shopify helpdesk. While you can try out PerfectBot on its own,
you must have a Gorgias account to start using it with customers.


Want to try PerfectBot trained on your own content?

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