Reviews: 4.8
What Our Customes Say
Beyond impressive
Our staff were overrun with emails and messages. The chatbot took over 50% of the workload off the team. Highly recommend.
Super easy to get going, I was shocked at how good the responses were on chat. The learning development was minimal as well, which made our lives easy and limited time required to get it rolling out.
Jennifer Bomford
Director
Great Addition To Our Customer Service Team!
The entire team is very pleased with the outcome of the PerfectBot thus far. We were able to reduce the overall first response time to 7 sec and the resolution time to 4 hrs.
We were mainly convinced by the PerfectBot's ability to handle first-time requests and close the majority of chat tickets coming in before they get to our customer service team.
Anna Keegan
Senior Retention Marketing Manager
We are so happy with our PerfectBot!
The team was so helpful at explaining each step and with our whole team. They were prompt with communication and patient with teaching our whole team.
Pros: How easy it was to use and how it sync-ed up perfectly with gorigas! The team was great to work with and so helpful each step along the way.
Morgan Pearson
Community Manager
Trusted by 100s of Shopify stores of all sizes
Customer success stories
Human CSAT achieved
PerfectBot is making a massively positive difference in our service department.
Brent Sunlay
Founder
AI Resolution rate
65%
Efficient, responsive, and always ready to help – PerfectBot is a game-changer for customer support!
Isabelle Suter
Digital Brand Manager
First response time
7s
We are really happy
with the performance
of the Alice Bot.
Anna Keegan
Senior Retention Marketing Manager
Off-hours replies
53%
We would definitely
like to move forward
with PerfectBot.
Kerry Marshall
Consumer Experience Coordinator
Feedback from end customers after chatting with PerfectBot
Michelle
Andrew
Chequita
Steven
Sharlee
Try PerfectBot now with your own help center