Reviews: 4.8 *****

100+ merchants benefit from
the smartest AI agent for Gorgias

PerfectBot
by the numbers

200k

inquiries

120k

solved tickets

60%

resolution rate

What Our Customes Say


Beyond impressive

Our staff were overrun with emails and messages. The chatbot took over 50% of the workload off the team. Highly recommend.

Super easy to get going, I was shocked at how good the responses were on chat. The learning development was minimal as well, which made our lives easy and limited time required to get it rolling out.


Jennifer Bomford

Director

Great Addition To Our Customer Service Team!

The entire team is very pleased with the outcome of the PerfectBot thus far. We were able to reduce the overall first response time to 7 sec and the resolution time to 4 hrs.

We were mainly convinced by the PerfectBot's ability to handle first-time requests and close the majority of chat tickets coming in before they get to our customer service team.


Anna Keegan

Senior Retention Marketing Manager

We are so happy with our PerfectBot!

The team was so helpful at explaining each step and with our whole team. They were prompt with communication and patient with teaching our whole team.

Pros: How easy it was to use and how it sync-ed up perfectly with gorigas! The team was great to work with and so helpful each step along the way.


Morgan Pearson

Community Manager

Trusted by 100s of Shopify stores of all sizes

Customer success stories


Human CSAT achieved

PerfectBot is making a massively positive difference in our service department.


Brent Sunlay

Founder

AI Resolution rate

65%

Efficient, responsive, and always ready to help – PerfectBot is a game-changer for customer support!


Isabelle Suter

Digital Brand Manager

First response time

7s

We are really happy
with the performance
of the Alice Bot.


Anna Keegan

Senior Retention Marketing Manager

Off-hours replies

53%

We would definitely
like to move forward
with PerfectBot.


Kerry Marshall

Consumer Experience Coordinator

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Feedback from end customers after chatting with PerfectBot

Michelle

* * * * *
“The response was extremely fast and very courteous. A wonderful experience compared to a lot of other places that take forever to get back to you.”

Andrew

* * * * *
“Very helpful, explained everything perfectly so it was easy to understand.”

Chequita

* * * * *
“Very helpful and very fast response.”

Steven

* * * * *
“Excellent customer services.”

Sharlee

* * * * *
“Was good. Asked a question and got an answer pretty much straight away.”

Try PerfectBot now with your own help center

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