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Customers

Client

AI-Powered Customer Service: The IKEA Success Story

Channels

www messenger

Client

AI-Powered Customer Service: The IKEA Success Story

We launched a second-generation chatbot for IKEA to help reduce the load on the IKEA hotline during times of increased interest in online shopping.

150,000

conversations
monthly

50%

requests resolved
without human intervention

Read the case study ->

Client

Electronics retailer x-kom implements an AI chatbot solution

Channels

www

Client

Electronics retailer x-kom implements an AI chatbot solution

By providing frontline support to customers, PerfectBot was able to reduce one-third of all queries received by x-kom’s Contact Center, correctly solving 93% of tickets.

30%

reduction of all queries sent to agents

93%

of conversations with the assistance of the chatbot were handled correctly

Read the case study ->

Client

LPP has introduced a second generation chatbot for customer service

Channels

www messenger

Client

LPP has introduced a second generation chatbot for customer service

The chatbot available on the help pages of the Reserved, Cropp, House, Mohito and Sinsay brands is already solving 70% of all cases correctly.

60,000

conversations
monthly

70%

requests resolved
without human intervention

Read the case study ->

PerfectBot automated 9 milion conversations for

Resolve tickets instantly with GPT-powered chatbot

Tailored chatbot

Chatbot designed for
ecommerce customer service

highest resolution rate

Maximum
accuracy

Ready in 2 weeks

Ready
in 1 day

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