Add-on for Gorgias

Reviews: 4.8 *****

Instantly resolve
chat tickets

PerfectBot provides trustworthy AI chat answers
with a response time of under 4 seconds.

Trusted by 100s of Shopify stores of all sizes

Want to try PerfectBot with
your own content?

Submit your online store URL to receive a custom demo. PerfectBot will study your content to learn your brand's voice and policies. Then, using the latest AI technology, it instantly answers Gorgias chats and emails, 24/7.

Why choose PerfectBot for the chat channel?

Offer 24/7 service

Half of your customers want to chat when you are not available. Let them do so.

Cut response times

Start replying in seconds instead of hours or days. PerfecBot handles real-world conversations with an average latency of under 2.5 seconds per message.

Smart handover scenarios

PerfectBot reassigns complex problems to your human support team. The entire conversation is held in the Gorgias widget.

Fully customizable

Customize Bot name, avatar, greetings, and handover scenarios.

All essential features

Gorgias

Works inside Gorgias

Learns from your content

Learns from your content

  • Gorgias Help Center
  • Gorgias Tickets
  • Gorgias Macros & Rules
  • Blog & Policies
  • Shopify product content
  • Shopify customer data
  • External files

Talks like a human

  • Natural language conversations
  • Complex questions understanding
  • Context understanding
  • Multi-source answers
  • Concise and readable answers
  • AI Engine powered by the most
    sophisticated language models
Channels

Channels & Languages

  • Gorgias Chat
  • Email
  • Facebook Messenger Coming soon
  • WhatsApp Coming soon
  • American English
  • British English
  • 43 languages, including German,
    French, Dutch or Danish
Maximum accuracy

Maximum accuracy

Languages

AI Actions

  • Shopify: Order status
  • Shopify: Return status
  • Shopify: Cancel order Coming soon
  • Shopify: Edit shipping address Coming soon
  • Recharge: AI Actions Coming soon
  • ShipBob: AI Actions Coming soon
  • Skio: AI Actions Coming soon

Try PerfectBot now with your own help center

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