Add-on for Gorgias

Reviews: 4.8 *****

Instant response to
customers’ emails

PerfectBot acts as your frontline support, responding
to incoming emails in under a minute.

Trusted by 100s of Shopify stores of all sizes

Want to try PerfectBot with
your own content?

Submit your online store URL to receive a custom demo. PerfectBot will study your content to learn your brand's voice and policies. Then, using the latest AI technology, it instantly answers Gorgias chats and emails, 24/7.

Why choose PerfectBot for the email channel?

Unified Knowledge Base

It leverages the same knowledge as your chat channel but is optimized for crafting detailed email responses.

Smart Handovers

PerfectBot intelligently determines if it can handle the email. If not, it seamlessly transfers the conversation to a human agent, with customizable automation levels.

Agent Support

Before handing off, PerfectBot summarizes the conversation, saving your team time by highlighting the key points.

Spam Detection

With multi-layered security, PerfectBot prevents responses to spam or potential cyber threats, offering customizable spam detection settings.

Suggested Response

The AI agent provides a summary of the conversation to the human agent using an Internal Note.

All essential features

Gorgias

Works inside Gorgias

Learns from your content

Learns from your content

  • Gorgias Help Center
  • Gorgias Tickets
  • Gorgias Macros & Rules
  • Blog & Policies
  • Shopify product content
  • Shopify customer data
  • External files

Talks like a human

  • Natural language conversations
  • Complex questions understanding
  • Context understanding
  • Multi-source answers
  • Concise and readable answers
  • AI Engine powered by the most
    sophisticated language models
Channels

Channels & Languages

  • Gorgias Chat
  • Email
  • Facebook Messenger Coming soon
  • WhatsApp Coming soon
  • American English
  • British English
  • 43 languages, including German,
    French, Dutch or Danish
Maximum accuracy

Maximum accuracy

Languages

AI Actions

  • Shopify: Order status
  • Shopify: Return status
  • Shopify: Cancel order Coming soon
  • Shopify: Edit shipping address Coming soon
  • Recharge: AI Actions Coming soon
  • ShipBob: AI Actions Coming soon
  • Skio: AI Actions Coming soon

Try PerfectBot now with your own help center

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