Add-on for Gorgias

Reviews: 4.8 *****

Instant response to
customers’ emails

PerfectBot acts as your frontline support, responding
to incoming emails in under a minute.

Trusted by 100s of Shopify stores of all sizes

Want to try PerfectBot with
your own content?

Submit your online store URL to receive a custom demo. PerfectBot will study your content to learn your brand's voice and policies. Then, using the latest AI technology, it instantly answers Gorgias chats and emails, 24/7.

Why choose PerfectBot for the email channel?

Unified Knowledge Base

It leverages the same knowledge as your chat channel but is optimized for crafting detailed email responses.

Smart Handovers

PerfectBot intelligently determines if it can handle the email. If not, it seamlessly transfers the conversation to a human agent, with customizable automation levels.

Agent Support

Before handing off, PerfectBot summarizes the conversation, saving your team time by highlighting the key points.

Spam Detection

With multi-layered security, PerfectBot prevents responses to spam or potential cyber threats, offering customizable spam detection settings.

Suggested Response

The AI agent provides a summary of the conversation to the human agent using an Internal Note.

All essential features

Gorgias

Works inside Gorgias

  • Works in Gorgias chat widget
  • Smart handover scenarios
  • Fully customizable
  • Guides to order management
  • Syncs with Gorgias bot
  • Built-in Gorgias Widget
  • Conversation summary
Learns from your content

Learns from your content

  • Gorgias Help Center
  • Gorgias Tickets
  • Gorgias Macros & Rules
  • Blog & Policies
  • Shopify product content
  • Automated content sync Coming soon

Talks like a human

  • Natural language conversations
  • Complex questions understanding
  • Context understanding
  • Powered by the most sophisticated
    language models, including GPT-4
  • Multi-source answers
  • Suggested Response
Channels

Channels

Maximum accuracy

Maximum accuracy

Languages

Languages

  • American English
  • British English
  • 43 languages, including German,
    French, Dutch or Danish

Try PerfectBot now with your own help center

fb in x