PerfectBot is an add-on, so you can easily plug it into Gorgias.
It handles conversations in Gorgias chatbox as the always-on agent.
PerfectBot
True natural language bot
Powered by ChatGPT, PerfectBot learns from your content to understand complex queries and fully converse with your customers.
Gorgias Quick Responses
Limited rule-based bot
A rule-based chatbot with only a few static answers that can automate a limited number of queries.
PerfectBot understands order status, return or cancellation inquiries guiding customers to the Gorgias Self-Service Widget Portal.
Works with
No knowledge
On demand
Confirming question
During business hours
PerfectBot can reassign the ticket to a specific agent or a team for live chat assistance.
Outside business hours
If no email is provided at the start of the chat, the chatbot will ask for the customer's email address for further assistance.
Try PerfectBot now with your own help center
