RESOLUTION RATE
PerfectBot resolves 60-70% of your customers' problems.
Our team reads a sample of chats and manually evaluates
the resolution rate.
Correctly resolved by bot
281367%
Cooperated with an agent
3609%
Transferred to an agent
2616%
Unresolved
74618%
Evaluated sample
31% 1295the true resolution rate
of customer service automation
Assumes incorrectly that effectively automated chats by a chatbot are all:
the true resolution rate
of customer service automation
We are the only company that monitors automation effectiveness in such a reliable and transparent way.
Correctly resolved by bot
281367%
Cooperated with an agent
3609%
Transferred to an agent
2616%
Unresolved
74618%
1 month
free trial
Zero upfront
costs
Fully assisted
onboarding