The owner of https://perfectbot.ai (the „Website„) is PerfectBot Sp. z o.o. with its registered seat in Warsaw, at 44A Domaniewska St., 02-672 Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XIII Commercial Department of the National Court Register, under the KRS number 0000877033, with theshare capital of 10,000.00 PLN, NIP 5213916777, e-mail: email@example.com(the „Service Provider”).
Service Provider runs the Website and is responsible for the proper provision of Electronic Services of the Website.
Service Recipient is any natural person using the Website and Electronic Services (the „Service Recipient„).
The Service Provider owns all rights to the Website and the materials presented therein, including logotypes. Such content may constitute works within the meaning of the Act of 4 February 1994 on Copyright and Related Rights or constitute registered trademarks and are subject to legal protection.
§2 Terms and Conditions
These Terms and Conditions (the „Terms and Conditions„) set forth the terms, scope and conditions of Service Recipient’s use of the Website, and further:
conditions of conclusion and termination of the agreement on provision of Electronic Services,
terms and conditions for the provision of Electronic Services, except for other services provided by the Service Provider under the Terms and Conditions.
principles for filing and investigating complaints,
principles for Service Provider’s liability.
The Terms and Conditions are made available free of charge via the Website, in a manner that allows obtaining, reproducing and recording the content of the Terms and Conditions by means of a tele informatic system used by the Service Recipient.
§3 Technical conditions
In order to use Electronic Services it is necessary to use a device communicating with the Internet and equipped with a web browser.
The minimum technical requirements to use the Electronic Services are:
installed and current operating system on the device,
updated web browser,
stable internet connection,
active email account.
Service Provider is not a provider of data transmission or telecommunication services. All costs associated with data transmission or telecommunication services required for the use of the Website and Electronic Services shall be borne solely by the Service Recipient under separate agreements concluded by the Recipient with the providers of these services.
§4 Electronic Services
Service Provider provides electronic services to users of the Website (the „ServiceRecipient„) via the Website (the „Electronic Service„).
The Electronic Services provided on the Website consist of a contact form (the „Contact Form„). Through the Contact Form, the Service Recipient may contact the Service Provider in order to arrange an appointment to present the Service Provider’s offer or otherwise at the Service Recipient’s discretion.
The use of the Electronic Services is free of charge.
Subject to other express provisions of the Terms and Conditions, the Electronic Services are provided 24 (twenty-four) hours a day, 7 (seven) days a week, at the request of the Service Recipient.
§5 Electronic Services Agreement
The conclusion of an Electronic Services Agreement between the Service Provider and the Service Recipient occurs when the Client enters the required data in the Contact Form and sends it to the Service Provider by pressing the „Send” button or the equivalent.
Within the Contact Form, the Service Recipient shall necessarily provide the following data: i) first name, ii) last name, iii) e-mail address. Optionally, the Service Recipient may provide additional message content.
Electronic Services are not continuous. Electronic Services Agreement is concluded for a definite period of time and is considered executed at the moment of delivery of Electronic Services, i.e. sending information via Contact Form to the Service Provider.
Electronic Services Agreement is concluded in the English language.
§6 Personal Information
The Service Provider is a Data Controller of the personal data processed on the Website in connection with the use of Electronic Services.
§7 Obligations of the Service Recipient
The Service Recipient shall use the Website and Electronic Services in a manner consistent with the law and the Terms and Conditions, including:
use Electronic Services in a manner that does not violate the rights of third parties, morality, or the law,
not to place in the Contact Form any misleading or illegal content,
use Electronic Services and the Website in a manner that does not interfere with their functioning,
respect Service Provider’s rights, including copyrights and intellectual property rights, to the Website and materials published on the Website,
refrain from transferring data, including personal data of third parties.
Service Provider informs that the public nature of the Internet and the conclusion of agreements for the use of Electronic Services, may involve the standard risks associated with the use of the Internet, including the threat of obtaining, appropriation, or modification of Client’s data by unauthorized persons. Consequently, Service Recipient should use appropriate technical measures to minimize the risk, including antivirus programs or to protect the identity of persons using the Internet.
§8 Service Provider’s Liability
To the extent permitted by law, Service Provider is not responsible for:
Acts and omissions of telecommunications carriers and service providers used by the Service Recipient to access the Website and Electronic Services,
interruptions or difficulties in access to the Website and Electronic Services caused by necessary technical interruptions, failures of telecommunication connections or caused by force majeure,
The Service Recipient’s actions inconsistent with the Terms and Conditions, including damage caused to third parties as a result of the use of Electronic Services by the Service Recipients in a manner contrary to the Terms and Conditions and the provisions of law,
possession of false data by the Service Recipients during the use of Electronic Services, including referred to third parties, whose data, including personal data, was provided by the Service Recipient during the use of Electronic Services.
In matters related to the provision of Electronic Services, the Service Recipient has the right to file a complaint.
The complaint should include at least the following information:
the Service Recipient’s first and last name,
the Service Recipient’s email address,
description of circumstances justifying the complaint.
If the complaint does not contain the data indicated in point 2 above, the Service Provider is entitled to request the Service Recipient to complete the data. If the data are not completed, the complaint cannot be investigated by the Service Provider.
Complaints can be directed to the Service Provider’s address, i.e. PerfectBot Sp. z o. o. with its registered office in Warsaw Domaniewska 44A, 02-672 Warsaw, marked „Complaint”, or to the e-mail address:firstname.lastname@example.org
Complaints will be recognized by the Service Provider within 14 days from the date of its receipt. The Service Provider will inform about the method of processing the complaint in a manner corresponding to the method of filing a complaint.
§10 Final Provisions
The Service Provider is entitled to make changes to the Terms and Conditions for important reasons, in particular in the case of changes in the conditions of provision of Electronic Services, suspension of provision of Electronic Services or their liquidation in whole or in part, as well as in the case of changes in legal regulations in the scope influencing the realization of the provisions of the Terms and Conditions. All changes of the Terms and Conditions become effective as of the date of their publication on the Website and apply only to agreements concluded after the publication of the changes.
The obligations arising from these Terms and Conditions shall be governed by the laws of Poland and any disputes shall be settled by the applicable Polish common courts.
In matters not regulated by these Terms and Conditions, provisions of Polish law shall apply, in particular the Act on Consumer Rights and provisions of the Civil Code.
The Service Recipient, who is a consumer, has the right to use the out-of-court ways of dealing with complaints and asserting claims. Disputes regarding agreements concluded via the Internet can be resolved through mediation proceedings before the Provincial (Voivod) Inspectorates of Trade Inspection or through a trial before an arbitration court at the Provincial Inspectorate of Trade Inspection. The consumer may also use other methods of out-of-court dispute resolution and e.g. file his/her complaint via the EU ODR online platform, available at: http://ec.europa.eu/consumers/odr/.
The Terms and Conditions shall enter into force on 01.01.2022
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1. Total number of requests in your customer service (chats, mails, calls, messenger)