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PerfectBot efficiently processes Help Center information, delivering trustworthy answers to your customers. Discover AI support optimization techniques for new or existing support materials.

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PerfectBot is a GPT-powered AI bot that accurately answers customer questions, reducing support volume and resolution times. With a little help, it can become your ultimate customer service agent. Follow these tips to make it truly perfect!

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The ongoing boom in artificial intelligence (AI) has resulted in a tidal wave of new, “smart” applications that have the potential to revolutionize every industry. Many of these apps have recently been integrated with Gorgias.

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There’s no denying that the „hype” for artificial intelligence is in full swing. Let’s asses whether this technology is ready for practical application in business or whether it is still immature.

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The relatively low cost of AI implementation means that the technology has spread to every major industry on the planet. We’ve put together a list of 10 areas where AI has the ability to be a game-changer in eCommerce.

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With hundreds of chatbot providers in the market and many more expected to be released by the end of the year due to the hype surrounding ChatGPT, eCommerce retailers face a hard task in choosing the right chatbot for their needs.

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When it comes to customer service, patience isn’t always a virtue – some customers can be extremely demanding, and the word “wait” isn’t in everyone’s vocabulary. The ideal solution is a good chatbot that can deal with most issues within a second.

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PerfectBot, a company from the K2 Group, has just acquired two investors and 2.52 million PLN for further development of a next-generation chatbot that automates e-commerce customer service.

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According to Business Insider, the chatbot market will nearly quadruple by 2024, growing from $2.6 billion to $9.4 billion at a CAGR of 29.7%. Read on to see 7 top trends that we at PerfectBot believe will shape the chatbot universe this year.

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