PerfectBot is a GPT-powered AI bot that accurately answers customer questions, reducing support volume and resolution times. With a little help, it can become your ultimate customer service agent. Follow these tips to make it truly perfect!

Read more

The ongoing boom in artificial intelligence (AI) has resulted in a tidal wave of new, “smart” applications that have the potential to revolutionize every industry. Many of these apps have recently been integrated with Gorgias.

Read more

There’s no denying that the „hype” for artificial intelligence is in full swing. Let’s asses whether this technology is ready for practical application in business or whether it is still immature.

Read more

The relatively low cost of AI implementation means that the technology has spread to every major industry on the planet. We’ve put together a list of 10 areas where AI has the ability to be a game-changer in eCommerce.

Read more

With hundreds of chatbot providers in the market and many more expected to be released by the end of the year due to the hype surrounding ChatGPT, eCommerce retailers face a hard task in choosing the right chatbot for their needs.

Read more

When it comes to customer service, patience isn’t always a virtue – some customers can be extremely demanding, and the word “wait” isn’t in everyone’s vocabulary. The ideal solution is a good chatbot that can deal with most issues within a second.

Read more

PerfectBot, a company from the K2 Group, has just acquired two investors and 2.52 million PLN for further development of a next-generation chatbot that automates e-commerce customer service.

Read more

According to Business Insider, the chatbot market will nearly quadruple by 2024, growing from $2.6 billion to $9.4 billion at a CAGR of 29.7%. Read on to see 7 top trends that we at PerfectBot believe will shape the chatbot universe this year.

Read more

Can any chatbot ever really replicate the live chat experience? If not, could a thoughtful combination of the two provide the best aspects of both? In this article, we’ll present both solutions in more detail.

Read more